Nikon Capture NX2 update – well, update

Just a quick note for the blog :

After seeing a post on Thom Hogan’s site about the this particular update, I dropped him an email about the difficulties I was having. He knows some people at Nikon Service, and he was able to get the product manager to send me an email. I was given a phone number to a technical support representative who was friendly and seemed to understand what the problem was. He walked me through the fix.

In brief, this particular product update is their first 64-bit version of this application, and it has a pretty high flake-factor with some Mac hardware configurations. I have a 2008 Mac Pro 1,1 running Snow Leopard. And it was not playing well with the newest version of NX2. The fix is slap-yourself-on-the-forehead simple: simply navigate to the Nikon Applications folder, then open the Capture NX2 folder. Right click on the NX2 app, and select “show info”. An information dialog window will open, and toward the top is a checkbox selection (unchecked by default) that indicates “Open in 32-bit mode”. You will want to check this box if your computer is having problems with opening files with the new NX2. This fixed the problem for me.

Here is a screenshot of that dialog:

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